Purchase conditions


1.Conditions of use and purchase:

Terms of use:
According to articles 27 and 28 of the LLSI:
a) Procedures that are held in the purchase and sale of products:
-Add desired products to the shopping cart
-Registration of the user (if not already registered). Registration confirmation email is sent.
-Enter shipping information of the product reason for the purchase
-Selection of the payment method (transfer or bank deposit, or by paying through paypal payment gateway, by card or paypal account)
-Confirmation of the purchase and payment of the product. In case of payment by bank transfer, the bank account is communicated.
-Confirmation of the order number
-Sending an email to the customer with their order
b) Ecospheres Europe saves all order data online, and will be available to the customer under the legally applicable terms.
c) The client may, if he wishes, enter the web with his email and password and consult or modify registration data, and/or view order data and their status.
d) The purchase and sale of products may be carried out in the Spanish or Portuguese languages.

Purchase conditions:
ecospheres:
The published prices are the final prices, that is, they already include the standard costs of packaging, handling, transport to the final destination and taxes (except for exempt regions or countries). In any case, during the purchase process, the customer will be informed of the total price and the closest delivery time.
All possible expenses and taxes that are generated for certain regions with customs (Canary Islands, Ceuta, Melilla, etc.), will be borne by the recipient upon delivery.
All orders that could not be delivered for any reason beyond our control and have not been claimed by the customer after 6 months from the date of purchase, will be automatically canceled and removed from our stock without prior notice.
It is advisable to read the information about the product, especially the operating instructions manual, which will come with your product, and which can also be downloaded from our website if you wish. If you want additional information, please contact us by clicking here.

If you want it to be delivered any day (Monday) in the morning or on Saturday, you must make the purchase by bank transfer and pay an additional €10 to the amount indicated on the website (morning delivery) or an additional €15 (if delivery is made on Saturday) and indicate in the comments field that you want delivery at that time and/or day or by sending us an email
It is a product that can deteriorate with improper care. Therefore, as it is a set that contains living beings, you acquire a responsibility in this regard and when making your purchase you agree to respect their integrity, following the instructions for handling the product. Please, take this into account before making your purchase, especially if it is going to be a gift.

Other products:

The published prices are the final prices, that is, they already include the standard costs of packaging, handling, transport to the final destination and taxes (except for exempt regions or countries).

All orders that could not be delivered for any reason beyond our control and have not been claimed by the customer after 6 months from the date of purchase, will be automatically canceled and removed from our stock without prior notice.

All possible expenses and taxes that are generated for certain regions with customs (Canary Islands, Ceuta, Melilla, etc.), will be borne by the recipient upon delivery.

It is advisable to read the information about the product found on our website, especially the operating instructions manual.